TERMS & CONDITIONS

  • Return Policy:

    You may return most items for a full refund within 30 days of delivery if they are in the original, unopened package. Items must be in their original packaging and have their serial number or UPC. There are no returns on special order parts. If you would like to make a return or exchange, you must contact us by phone or email first. You are responsible for the shipping back to us. If, by our mistake, we sent you an incorrect part, we will refund the return shipping as well. All returns will be subject to a 15% restocking fee. Remember, if you would like to return or exchange your item, you must contact us before sending it back. Items returned to us without notification will not be eligible for a refund or exchange.

  • SMS Terms and Conditions

    Last Updated: 11/8/2024 These SMS Terms & Conditions apply only to SMS communications and do not supersede our broader Terms & Conditions, which apply to all other aspects of our services. Product Description By providing your mobile phone number, you consent to receive SMS messages from Northeast Powersports related to auto repair services, such as appointment confirmations, repair status updates, inspection results, invoices, vehicle pick-up information, payment info, and customer service or support. Message Frequency Message frequency may vary. Message and Data Rates Standard message and data rates may apply depending on your carrier. Opting Out You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number. Help and Support If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact us directly by email at [email protected], or via phone at (234) 571-9047. Privacy Policy Your phone number will be handled in accordance with our SMS Privacy Policy.

  • Disclaimer:

    Northeast Powersports, LLC is in no way affiliated with Polaris Industries Inc., Yamaha Motor Corporation, Honda Motor Company Inc., Kawasaki Motor Corporation, Kawasaki Heavy Industries, Can-Am, Bombardier Recreational Products Inc., Arctic Cat Inc., Suzuki Motor Corporation, John Deere and Company, or Kubota Tractor Corporation. All of their company and product names are trademarked; any use of their names is only to identify their vehicles as it pertains to our parts and accessories. Northeast Powersports, LLC is not a direct Polaris, Yamaha, Honda Kawasaki, Can-Am, Suzuki, Arctic Cat, John Deere, or Kubota distributor; we just sell parts and accessories for their vehicles. Northeast Powersports, LLC offers parts and accessories directly from manufacturers and from our wholesale distributors. Northeast Powersports is not responsible for any problems, issues or damages as a result from aftermarket accessories, parts, wheels, tires and other/all products purchased from northeastpowersports.com and installed on your/other's vehicles.

  • Privacy Policy:

    Northeast Powersports, LLC is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to [email protected] with "Unsubscribe Me" in the subject line. Northeast Powersports, LLC does not sell, trade or rent your personal information to others. We provide a site that is secure and protected. We reserve the right to update this policy at any time.

  • SMS Privacy Policy

    Last Updated: 10/9/2024 Northeast Powersports ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy governs how we treat the Personal Information that we collect and receive from you when you opt in to receive SMS messages from us. This Policy applies to SMS communications and does not supersede our broader Privacy Policy, which governs all other aspects of data collection and usage. What Information is Collected We collect information you voluntarily provide directly to us, information that we collect automatically when you interact with our services, and information collected from third parties. The categories of personal information that we collect for the purposes of SMS communication are described below. Personal Information: We collect certain personal information, such as your phone number, name, and contact information. Message Content: We collect the content of the messages you send and receive from us. Opt-In Information: We collect your SMS consent information. Service Interaction Data: We collect information about your interactions with our services, such as appointment booking details, vehicle information, and responses to promotional offers Use of Your Information When you opt in to receive SMS messages, we may use your information to provide both essential service updates and optional promotional communications via SMS. Service updates are transactional messages related to the services we provide, such as appointment confirmations, repair status updates, inspection results, invoices, vehicle pick-up information, and customer service or support. With your consent, we may also use your phone number to send promotional messages, such as special offers, recommended service reminders, and customer loyalty programs. Sharing of Your Information We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your information, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. Mobile information collected for SMS communications will not be shared or sold to third parties or affiliates for marketing purposes. To comply with legal obligations. We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws (such as U.S. copyright law), in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies. Opting Out If you wish to unsubscribe from SMS messages for a campaign, you can reply with the word 'STOP' and you will no longer receive messages. Help and Support If you need assistance, you can reply with the word 'HELP' to any of our messages. You will receive information on how to contact us or find support resources. Changes to the Privacy Policy Northeast Powersports may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will notify you by updating the “Last Updated” date at the top of this policy. In the event of significant changes, we will provide a more prominent notice. Contact Us If you have any questions about this Policy, please contact us by email at [email protected], or via phone at (234) 571-9047